E-commerce and Usability
Ease of use is central to the success of any e-commerce site. You need a shopping cart that mirrors the supermarket experience, and a checkout sequence that keeps the customer in full control of the transaction. That sense of control across all aspects of your site is essential if you want to provide the best shopping experience.
Reasons for Abandoning
Online Shopping Cart |
High shipping prices |
72% |
Comparison shopping or browsing |
61% |
Changed mind |
56% |
Saving items for later purchase |
51% |
Total cost of items is too high |
43% |
Checkout process is too long |
41% |
Checkout requires too much
personal information |
35% |
Site requires registration
before purchase |
34% |
Site is unstable or unreliable |
31% |
Checkout process is confusing |
27% |
Source: Vividence |
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MSC Status
Office Connect Sdn Bhd has achieved MSC Status as of February, 2001. With the MSC Status, we are poised towards further growth and aggressive research and development in the internet applications field through leading-edge infrastructure available to MSC companies.
Commerce Payment enable your website to accept payment online. Utilize Commerce Payment secured payment gateway with anti-fraud protection features to accept your customer payment real-time.
commercepayment.com
Finding Your Way Around E-commerce
Breaking into E-commerce can have you going in circles. That's not necessarily bad - you may not be sure where you are or where you're going, but there's a limit to how lost you can get.
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